The Shout TMO Mangement

Who run day to operations at SHOUT TMO

Anisur Rahman (Manager)

Responsibility of the Housing Manager

The Housing Manager is responsible for the estate’s tenancy management, including allocations, repairs approval up to a set amount, managing rehousing applications, voids, letting properties; breaches of tenancy agreement such as Antisocial Behaviour, Property and Garden conditions, etc. The Manager also liaises with other organizations, including Northwards and the Council, for the effective maintenance and running of the estate, Police, Neighbourhood Services, etc., and encourages community participation in the TMO. 

To see Anisur Rahman on Linkedin, Click here

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Karen McManus (Administrator)

Responsibility of the Housing Administrator

The Housing Assistant/Admin Officer assists the Housing Manager including but not limited to: raising and monitoring repairs including carrying out home visits where required, quality surveys on completed repairs, estate maintenance including raising work for fly-tipping, dealing with initial enquiries and booking appointments for Housing Manager etc.


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